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100% toquilla straw
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Handmade in Ecuador
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Custom made in Marseille, France
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Fast Shipping and Professional Packaging
Our long-standing relationships with UPS FedEx DHL and other international carriers gives us the ability to provide various shipping options. Our warehouse staff are highly trained to pack your goods exactly as per the specifications we offer. Your goods are thoroughly checked and securely secured prior to shipment. We ship to thousands clients every day from all over the world. This is a testament to our dedication to being the largest online retailer worldwide. The warehouses and centers for distribution are in Europe and the USA.
Please note that orders with multiple items are subject to a processing period that is based to the specific item.
Prior to shipment, we check the item carefully before shipping. Most orders are shipped within 48 hours. The time to deliver varies from 3-7 days.
Returns
The stock is constantly changing. It is not managed entirely by us since we have multiple entities, including the factory and the storage. This means that the actual stock could change at any time. It is possible that your order will be out of stock once the order has been placed.
Our policy is valid for 30 days. If 30 days have gone by since your purchase however, we're unable to give you a refund or exchange.
The item cannot be in use and must be in its original condition. You must have the item in its original packaging.
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